Support Plans & Pricing

Serving homes and small businesses across the USA and Canada since 2018. Transparent, project-based pricing — confirmed with you in writing before any work begins.

One-Time Services

  • Remote Diagnostic Session — $49–$99. Full assessment of your device, printer, or network issue with a clear recommendation.
  • Printer Setup & Configuration — $99–$249. New printer installation, wireless setup, driver configuration, and test prints on Windows or Mac.
  • Advanced Printer & Device Repair — $199–$399. Complex troubleshooting: connectivity failures, error states, firmware, print-quality issues.
  • Computer Tune-Up & Security Cleanup — $149–$349. Performance optimization, malware removal, security hardening, updates.
  • Data & Cloud Services — $199–$499. Email migration, cloud storage setup, backup configuration, data transfer between devices.

Support Plans

  • Home Essentials Plan (1 year) — $299–$599. Priority remote support for one household: unlimited incident coverage for registered devices, printer and connectivity support.
  • Home Complete Plan (1–2 years) — $599–$1,199. Multi-device household coverage with extended term, periodic health checks, and priority scheduling.
  • Home Office & Small Business Plan — $999–$2,500. Multi-user, multi-device coverage: workstations, printers, network, cloud tools (Google Workspace / Microsoft 365), with extended service terms.

Final pricing depends on the number of devices, service term, and complexity — every quote is confirmed with an e-signed service agreement before payment.

Payment Options

  • PayPal — our primary payment method (no PayPal account required; cards accepted via PayPal checkout)
  • Interac e-Transfer — for customers in Canada
  • Electronic check (eCheck) — for customers in the USA and Canada

All payments are documented with an itemized confirmation. See our Refund & Replacement Policy for refund terms and timelines.

Our Guarantee

Every service is backed by our refund policy and confirmed by an e-signed agreement, so you always know what you are paying for. Questions? Call 1-800-494-9717 or email info@caliberwebsolutions.com.