Privacy Policy

Effective Date: February 19, 2025

Caliber Web Solutions Inc. (“Caliber,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Contact details (name, email address, phone number, mailing address)
  • Business information provided for consulting engagements
  • Payment details for invoicing and transaction processing
  • Technical data such as browser type, IP address, and usage patterns (for website analytics)

2. How We Use Information

We use collected information to:

  • Deliver IT consulting and related services
  • Communicate with clients regarding projects, invoices, and service updates
  • Process payments and issue invoices
  • Improve our website and client experience
  • Comply with legal, regulatory, and security obligations

3. Information Sharing

We do not sell or rent client information. Data may be shared only with:

  • Payment processors and financial institutions for transaction purposes
  • Service providers assisting in business operations (e.g., hosting, accounting)
  • Authorities if required by law or regulatory compliance

4. Data Security

We use industry-standard safeguards to protect personal and business information. While no system is 100% secure, we implement reasonable technical, administrative, and physical measures to prevent unauthorized access.

5. Data Retention

We retain client information only as long as necessary to provide services, comply with laws, and resolve disputes.

6. Your Rights

Clients may request to access, update, or delete their information by contacting us directly. We will respond in accordance with applicable Canadian privacy laws.

7. Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings if preferred.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a new effective date.

9. Contact Us

For questions about this Privacy Policy, please contact:

Caliber Web Solutions Inc.
35 Charleswood Circle
Brampton, Ontario, L7A 1Z2
Canada

📞 Phone: 1-800-494-9717
📧 Email: info@caliberwebsolutions.com